Shipping & Delivery

Every order ships free, worldwide, with taxes and duties included in the price you see at checkout. No surprise fees at the door.

  • Preparation: orders are packed within 24 to 48 hours.
  • Delivery: 7 to 12 business days, tracked door to door.
  • Tracking: your tracking number arrives by email the moment the parcel leaves our warehouse.

If your order has not arrived after 15 business days, write to support@castielli.com and we will locate it or resend it.